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Tuck syncs encrypted vault data so your other signed-in devices can download it and unlock it locally. The server does not need your plaintext thought body to synchronize the encrypted record.

On a new device

  1. Sign in to your Tuck account.
  2. Tuck downloads the encrypted vault snapshot.
  3. Unlock it with the existing vault passphrase or Recovery Kit.
  4. The device can now read and update the same vault.
Do not create a new vault just because you are on a new phone, tablet, or browser.

Attachments

Attachment bytes are encrypted with the vault key as well. Sync can transfer those encrypted blobs separately from the main snapshot. Photos and files on People sync the same way.

If sync is delayed

When Tuck’s servers are busy, your changes wait on the device and Tuck tries again a little later, waiting longer between tries. The sidebar keeps showing a count such as Syncing 3 changes rather than Offline. If the servers stay busy for more than 2 minutes, it shows Sync is delayed. Saved on this device until a save gets through. A tab you’re not looking at doesn’t retry. When you come back to it, Tuck syncs right away.

If Tuck asks you to refresh

Some Tuck updates change how syncing works. A web tab that’s been open since before one of those updates shows To keep tucking things away, refresh this page to update Tuck. Choose Refresh. Until you refresh, that tab still shows your thoughts but doesn’t send changes. Anything you change there waits on the device and syncs after the refresh, so nothing is lost. A tab that has been open for a long time may not show this message and keep showing Syncing N changes instead. Refreshing it fixes that too.

If an item is too large to sync

If the sidebar names an item that’s too large to sync, such as “Trip packing list” is too large to sync, the rest of your vault keeps syncing. That item stays on this device. Tuck tries it again when you edit it, after a day, or after Tuck updates. For a person added with a large photo before photos were resized, Tuck shrinks the photo once so the person can sync. The line clears after the item syncs.