> ## Documentation Index
> Fetch the complete documentation index at: https://support.tuckthis.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Get support

> Get help from Tuck Support, join the Tuck community, or send feedback from the app.

# Get support

Need a hand, have an idea, or just want to talk Tuck? Pick the option that fits best.

<CardGroup cols={3}>
  <Card title="Email Tuck Support" icon="envelope" href="mailto:support@tuckthis.app">
    Having trouble or need a response? Email [support@tuckthis.app](mailto:support@tuckthis.app).
  </Card>

  <Card title="Join the Tuck Slack" icon="slack" href="https://slack.tuckthis.app">
    Ask questions, share ideas, and hang out with other people using Tuck.
  </Card>

  <Card title="Leave feedback in Tuck" icon="note-sticky" href="https://tuckthis.app">
    In the web app, use the note icon in the bottom-left corner to send feedback, report a rough edge, or suggest an idea.
  </Card>
</CardGroup>

## Which option should I use?

### Email Tuck Support

Use **[support@tuckthis.app](mailto:support@tuckthis.app)** for bugs, account questions, something that is not working, or anything where you need a response. If your question involves private account details, email is a better choice than posting in Slack.

### Join the Tuck Slack

The [Tuck Slack](https://slack.tuckthis.app) is our community space. It's a good place for questions, tips, ideas, and talking about how you use Tuck. Please don't post passwords, Recovery Kits, private account information, or anything else you wouldn't want shared publicly.

### Leave feedback in Tuck

If you're already in the Tuck web app, look for the **note icon in the bottom-left corner**. That's the quickest way to send product feedback, tell us about a rough edge, or suggest something you'd like Tuck to do.

## A note about Tuck Support

Tuck is a very small company. Right now, the support team is a **team of one**.

When you email Tuck Support, an AI support agent takes the first pass at your message. It has access to the Tuck support documentation and can often help quickly with common questions and known workflows.

If it can't confidently answer your question, your issue needs a closer look, or you simply ask for a human, it'll be handed off for a human response.

AI helps Tuck respond faster. **It doesn't replace your ability to reach a person.**

<Note>
  Never send your vault passphrase, Recovery Kit, passwords, API keys, or other secrets to Tuck Support. Tuck Support will never ask you for them.
</Note>